About Nepal Can Report

Last updated: September 2026

What this is

Nepal Can Report is a free tool that lets any citizen report a problem — a broken streetlight, a pothole, a water outage, an LPG gas shortage, or anything else affecting daily life — and have it routed by email directly to the government office responsible, in seconds, from a phone.

Why it exists

Reporting a civic problem in Nepal usually means knowing which of dozens of ministries, departments, or municipal offices to contact, finding a working email or phone number, and writing a formal complaint. Most people give up before they start. Nepal Can Report removes that friction: pick the type of problem, add a photo and your location, and the app figures out where it needs to go.

How reports get delivered

Every report is sent by email to the real government office responsible for that sector — for example, road and infrastructure problems go to the Ministry of Infrastructure and Urban Development, and gas cylinder shortages go to the Ministry of Industry, Commerce and Supplies and Nepal Oil Corporation. Reports also carry a copy to Hello Sarkar (the government's own public grievance hotline, 1111), so there is always a second channel tracking the complaint.

Who runs it

Nepal Can Report is built and operated by Debunking Nepal, a YouTube channel (also on TikTok) that shares historical and present-day context about Nepal and Nepali society. Debunking Nepal is not a legally registered company — it is a solo, freelance project, built to put real technical skills to use for the public good.

It started with a narrower goal: letting citizens report their LPG gas cylinder stock during shortages, so the government could track and respond to them. It grew from there — once that reporting mechanism existed, extending it to potholes, water outages, and other everyday civic problems was a natural next step. It is not operated by, and does not speak for, the Government of Nepal or any ministry — it is simply a faster on-ramp into the complaint channels that already exist. Reports are sent as citizen correspondence, the same as if you had emailed the office yourself.

What it costs

Nothing. There is no account to create, no fee to pay, and no ads. You can also report anonymously — providing your name and phone number is always optional, except where a specific ministry process requires it to act on a complaint.

Get in touch

Questions, feedback, or found a bug? Reach out via the contact details on our home page, or use the report form itself — it works for feedback about the site too.